Important Notice for Patients

The practice is using a tool called Heidi AI Scribe to help us to write up our clinical notes.

This processes our consultations (either while we are talking or using the recording that our telephone system makes) and quickly generates a detailed and accurate write up which we check and then use to form the basis of our consultation notes.

To allay concerns about data security, the system is accredited for use in the NHS, is compliant with GDPR and ISO 27001:2022, no recordings are made or stored by Heidi, and there is no link with our clinical notes so there is no risk of data loss of information that is in your medical record. 

More information about this visit their website

If you nevertheless wish us not to make use of this technology in your consultation you just have to let us know and we will, of course, respect your request.

Published: Feb 24, 2025