Contact Us

Kingsfield Medical Centre
146 Alcester Road South
Kings Heath
Birmingham
B14 6AA

Our phone lines are currently incredibly busy so if you would like to contact the surgery, the easiest way to do so is to via the following methods:

image of Kingsfield Medical Centre
 

Telephone: 0121 444 2054  | Out Of Hours: 111


Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

  Find Accident & Emergency services


Urgent Care Centres

If you or someone you know has an urgent condition, such as break or sprain, cuts or grazes, fever or rashes


Pharmacy

If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice

Pharmacy Logo

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

FIND A PHARMACY


Self Care - visit our health zone

Help and support from national and local organisations and assessments to help you monitor your condition


Routine Appointments

I have a non-urgent problem and can wait up to 6 weeks to be seen.


Join the Patient Group

If you are a patient registered at the practice, with a positive contribution to make, please join the group.

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice quarterly to provide a forum for discussion about the practice. For more information, please see our Patient Group pages.


Friends & Family Test

We welcome feedback to tell us what we are doing right and what we can improve.


Opening times

When the surgery is open to patients.

When We're Open

Day Monday Morning 8.30am Afternoon 6.30pm
Day Tuesday Morning 8.30am Afternoon 6.30pm
Day Wednesday Morning 8.30am Afternoon 6.30pm
Day Thursday Morning 8.30am Afternoon 6.30pm
Day Friday Morning 8.30am Afternoon 6.30pm
Day Saturday Morning CLOSED Afternoon CLOSED
Day Sunday Morning CLOSED Afternoon CLOSED

Evening and Weekend Appointments Now Available
Along with our usual opening hours, we offer our patients extended access appointments at evenings and weekends. These are available at our local SDS MyHealthcare Hubs. To book an extended access appointment, please speak to one of our receptionists.

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page


When we're closed

What to do and who to contact when we are closed.

When We're Closed

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Pharmacists
  • Pharmacists (chemists) can provide advice and treatment for a wide variety of medical problems.
  • Many Pharmacists are open longer hours than the Surgery.
  • Pharmacists are highly trained professionals that provide advice on a wide range of problems.
  • They can be particularly helpful for advice about colds, flu, sore throats, ear ache or coughs.
  • They can also advise on regular medication and ways to stop smoking.
  • Pharmacies can offer emergency contraception.
Urgent Treatment Centres
  • Urgent Treatment Centres (previously known as Walk-In Centres) can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service, without an appointment. Please call 111 or visit the NHS 111 online website

For further information on the nearest Urgent Treatment Centres, see the NHS website

Emergency Dental Treatment
A GP is not appropriately trained to deal with dental problems. This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.

We would therefore suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hour emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.

For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery. Most surgeries have an answering machine message referring you to out-of-hours information.


Disabled Access

The facilities that we offer to our disabled patients to help them access the surgery.

Disability Access

The practice has the following facilities to assist patients with disabilities:

  • Parking Bays
  • Automatic Entrance Doors
  • Hearing Loop
  • Low Level Counter
  • Toilet Facilities

If you require assistance accessing the building you may telephone from outside the practice and a member of staff will be very happy to assist you.

If you have any suggestions about how we might improve our facilities for disabled people, please speak with a member of the team or use our suggestion box in the waiting room.

Image of smiling child in wheelchair